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Privacy Policy

Privacy Policy

Hi there! Let's talk about your privacy.

We believe in being completely transparent about how we handle your information. Here's everything you need to know, in plain language.

What Information We Collect

When you sign up:

  • Your email address
  • Your name
  • Whether you're a parent or educator
  • Your password (which we securely hash)

For learners:

  • Names and basic info provided by parents/educators
  • Photos uploaded to their portfolios
  • Learning context and tags
  • Pod memberships (if any)

When using Prism:

  • Photos you upload
  • Comments and context you add
  • Tags and categories you create
  • Pod information you create or join

Cookies and Technical Information:

  • Authentication cookies to keep you logged in
  • Session preferences and settings
  • Your IP address when using Google Fonts
  • Device and browser information for security

Our Technology Stack (In Plain Language)

We use several trusted services to keep Prism running smoothly and securely:

For Photos:

  • We store your photos on Amazon S3, like a secure digital filing cabinet
  • We use Imgix to make your photos load quickly and look great on any device
  • Each photo gets a unique, private link that only works for authorized users
  • Photos are encrypted both during upload and while stored

For User Accounts:

  • Firebase Authentication keeps your login secure
  • Your password is never saved as plain text
  • Only you can reset your password through secure email links
  • Two-factor authentication is available for extra security

For Information Storage:

  • We use a secure database to organize everything
  • All information is encrypted
  • We keep track of who can see what
  • Regular backups protect against data loss

For Communication:

  • Resend handles our email notifications and updates
  • Google Fonts provides typography (your IP address may be shared with Google)
  • We may use these services to send you important account information

For Website Functionality:

  • Essential cookies for authentication and security
  • Session storage to remember your preferences
  • Local storage for user interface settings

How We Use Your Information

Legal Basis for Processing: We process your personal information based on:

  • Your consent (when you sign up and use our services)
  • Contractual necessity (to provide our educational platform services)
  • Legitimate interests (to improve our service and prevent fraud)

We use your information to:

  • Show you the right portfolios and learning moments
  • Connect you with your pods and learners
  • Optimize photos for better viewing
  • Send important notifications about your account
  • Maintain secure user sessions with cookies
  • Provide consistent typography across devices

We do NOT:

  • Sell your information to anyone
  • Share photos or learner information with unauthorized users
  • Use your content for advertising
  • Access your information unless needed for support

Your Rights and Controls

You can always:

  1. View your information
  2. Download your data
  3. Correct any mistakes
  4. Delete your content
  5. Control who sees what
  6. Leave pods you've joined
  7. Delete your account entirely (reach out to us at help@prism.guide to delete all your data)
  8. Control privacy settings within your account
  9. Opt out of non-essential email communications

Data Retention

  • Active account data is stored until you request it is deleted

Security Measures

We protect your information through:

  • Encrypted connections (SSL/TLS)
  • Secure cloud storage
  • Regular security updates
  • Access controls and monitoring

International Data Storage

  • Our servers are in the United States
  • We follow international data protection laws
  • We use approved data transfer methods
  • You can request data location information

Questions About Privacy?

We're here to help! Contact us at help@prism.guide if you:

  • Have questions about your data
  • Need to report a privacy concern
  • Want to understand our security better
  • Need help with privacy settings

Updates to This Policy

We'll let you know when we make significant changes by:

  • Showing an in-app notification
  • Sending an email
  • Posting updates on our login page
  • Requiring acknowledgment if necessary

Last Updated: June 17, 2025