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Privacy Policy

Privacy Policy

Hi there! Let's talk about your privacy.

We believe in being completely transparent about how we handle your information. Here's everything you need to know, in plain language.

What Information We Collect

When you sign up:

  • Your email address
  • Your name
  • Whether you're a parent or educator
  • Your password (which we securely hash)

For learners:

  • Names and basic info provided by parents/educators
  • Photos uploaded to their portfolios
  • Learning context and tags
  • Pod memberships (if any)

When using Prism:

  • Photos you upload
  • Comments and context you add
  • Tags and categories you create
  • Pod information you create or join

AI-Generated Learning Data:

  • Learning Signals automatically generated from your portfolio content
  • Educational assessments and progress analysis
  • Learning mode patterns and developmental insights
  • AI-generated reports including transcripts, learning stories, and recommendations
  • Usage statistics for report generation and rate limiting

Cookies and Technical Information:

  • Authentication cookies to keep you logged in
  • Session preferences and settings
  • Your IP address when using Google Fonts
  • Device and browser information for security

Our Technology Stack (In Plain Language)

We use several trusted services to keep Prism running smoothly and securely:

For Photos:

  • We store your photos on Amazon S3, like a secure digital filing cabinet
  • We use Imgix to make your photos load quickly and look great on any device
  • Each photo gets a unique, private link that only works for authorized users
  • Photos are encrypted both during upload and while stored

For User Accounts:

  • Firebase Authentication keeps your login secure
  • Your password is never saved as plain text
  • Only you can reset your password through secure email links
  • Two-factor authentication is available for extra security

For Information Storage:

  • We use a secure database to organize everything
  • All information is encrypted
  • We keep track of who can see what
  • Regular backups protect against data loss

For AI-Powered Learning Analysis:

  • Anthropic Claude processes your educational content to generate Learning Signals
  • Your portfolio text, photos, and context are sent to Anthropic's secure servers in the United States
  • Anthropic analyzes content to identify learning patterns, progress, and educational insights
  • Only database IDs (not names) are included in AI processing for privacy protection
  • You can disable image analysis in your account settings
  • Anthropic retains data temporarily (typically 30 days) per their data retention policy

For Communication:

  • Resend handles our email notifications and updates
  • Google Fonts provides typography (your IP address may be shared with Google)
  • We may use these services to send you important account information

For Website Functionality:

  • Essential cookies for authentication and security
  • Session storage to remember your preferences
  • Local storage for user interface settings

How We Use Your Information

Legal Basis for Processing: We process your personal information based on:

  • Your consent (when you sign up and use our services)
  • Contractual necessity (to provide our educational platform services)
  • Legitimate interests (to improve our service and prevent fraud)

We use your information to:

  • Show you the right portfolios and learning moments
  • Connect you with your pods and learners
  • Optimize photos for better viewing
  • Send important notifications about your account
  • Maintain secure user sessions with cookies
  • Provide consistent typography across devices
  • Generate Learning Signals from your educational content using AI analysis
  • Create educational reports and recommendations about learning progress
  • Track usage to enforce rate limits and prevent service abuse
  • Cache reports for improved performance (stored for up to 6 months)

We do NOT:

  • Sell your information to anyone
  • Share photos or learner information with unauthorized users
  • Use your content for advertising
  • Access your information unless needed for support
  • Send personally identifiable information (like names) to AI services
  • Use your content to train or improve third-party AI models
  • Share AI-generated insights with unauthorized users

Your Rights and Controls

You can always:

  1. View your information
  2. Download your data
  3. Correct any mistakes
  4. Delete your content
  5. Control who sees what
  6. Leave pods you've joined
  7. Delete your account entirely (reach out to us at help@prism.guide to delete all your data)
  8. Control privacy settings within your account
  9. Opt out of non-essential email communications
  10. Disable AI image analysis in your account settings
  11. Delete individual Learning Signals generated about your learners
  12. View all AI-generated reports created from your content

Data Retention

  • Active account data: Stored until you request deletion
  • Learning Signals: Stored indefinitely unless individually deleted
  • AI-generated reports: Cached for up to 6 months, then automatically deleted
  • Anthropic AI processing: Your data is retained by Anthropic for approximately 30 days per their policy
  • Usage tracking data: Stored for rate limiting and analytics purposes until account deletion

Security Measures

We protect your information through:

  • Encrypted connections (SSL/TLS)
  • Secure cloud storage
  • Regular security updates
  • Access controls and monitoring

International Data Storage

  • Our servers are in the United States
  • Anthropic Claude AI processing occurs on servers in the United States
  • We follow international data protection laws
  • We use approved data transfer methods for international data transfers
  • You can request data location information
  • AI processing is subject to Anthropic's data processing and privacy policies

Questions About Privacy?

We're here to help! Contact us at help@prism.guide if you:

  • Have questions about your data
  • Need to report a privacy concern
  • Want to understand our security better
  • Need help with privacy settings

Updates to This Policy

We'll let you know when we make significant changes by:

  • Showing an in-app notification
  • Sending an email
  • Posting updates on our login page
  • Requiring acknowledgment if necessary

Consent for AI Processing

By using Prism's Learning Signals and Analytics features, you explicitly consent to:

  • AI analysis of your educational content by Anthropic Claude
  • Generation of Learning Signals from your portfolio entries
  • Processing of photos and documents for educational insights (unless you opt out)
  • Creation of AI-generated reports about learning progress and recommendations
  • Temporary retention of your data by our AI processing partners

You can withdraw consent at any time by:

  • Disabling image analysis in your account settings
  • Deleting individual Learning Signals
  • Contacting us to opt out of AI processing entirely
  • Deleting your account to remove all AI-generated insights

Last Updated: July 24, 2025